VOLUNTEERS

PLEASE READ THIS DOCUMENT THOROUGHLY BEFORE APPLYING!

 

Thank you for your interest in volunteering for True Dungeon at Gen Con!!  Our application process is thorough so that we can best match your interests and skills with a volunteer position.

We have four different levels of commitment for True Dungeon Volunteers:

• Part Time -- Volunteer for two event shifts (Thursday, Friday, or Saturday) and two (2) hours on Sunday (August 3^rd - August 6^th)
• Full Time -- Volunteer for one event shift each day (Thursday - Saturday) and four (4) hours on Sunday (August 3^rd - August 6^th)
• Local Install & Dismantle -- Volunteer daily Monday - Wednesday and Sunday (July 31^st - August 2^nd AND August 6^th).
• Fill In -- Volunteer for one event shift (Thursday, Friday, OR Saturday) (August 3^rd - August 5^th).

See below for specific details on each time commitment and benefit level!

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** Full Time Volunteer Benefits **

If you are selected as a Full Time volunteer, you will receive the following benefits:

• Stipend:  If you complete all your shifts, at the end of the 4-hour dismantle shift on Sunday (unless noted otherwise), you will be given all the swag listed below plus a stipend check for an amount depending on your volunteer position.
  • Certified Coach or Combat DM: $400 (full time)
  • Specialized Roles (such as traveling NPCs that also serve as DM): $350 (full time)
  • NPCs (Single Room) and Non-Certified Combat DMs/Coaches: $250 (full time)
  • Puzzle DM or General Volunteer: $200 (full time)
  • Local Install/Dismantle Group: $300 (full time)
• An EXCLUSIVE Ultra Rare token:  Full time volunteers receive an Ultra Rare, limited-edition, volunteer-exclusive token (Charm of Summer).
• TD T-Shirt and Swag Bag
• FREE Gen Con badge (will be distributed after Wednesday night training)
• FREE hotel spot: We have a limited number of spots in hotel rooms.  Out of town volunteers may qualify for a free spot in a 4-person hotel room with two queen or double beds.  Note:  Your hotel room will be available for Wednesday check in so you can arrive on Wednesday to attend the mandatory All Hands Meeting and Training that evening.  We have a small number of rooms for Tuesday (August 1^st) check IN and Monday (August 7^th) check out.  If you are able to volunteer for the extended time, please contact volunteer@truedungeon.com BEFORE making any travel arrangements.  We CANNOT guarantee spots in these rooms until it is cleared with TD HQ.

** Full Time Volunteer Commitment **

If you are a Full Time volunteer, you are required to help out during these hours at Gen Con 2023:

• Wednesday (August 2^nd):  You will have an All-Hands Meeting and Training on Wednesday evening.  This shift is mandatory.  If you have work or travel issues that will impact your attendance, PLEASE let us know BEFORE accepting your schedule so we can see if we can accommodate the issue.
• Thursday, Friday, and Saturday (August 3^rd - August 5^th):  You will work all three days of the event.  The shift is approximately 8 hours with multiple breaks.  
• Sunday (August 6^th):  You will work 4 hours of dismantle on Sunday.  We dismantle the event and pack up the materials.  At the end of this shift, you will receive your stipend check and swag mentioned above, provided you have fulfilled your volunteer commitments.

You must be available at all the times listed above to be eligible for Full Time status.  Please do NOT make travel arrangements outside of this schedule unless you have prearranged an alternative schedule with TD HQ.  We cannot guarantee hotel accommodations if you do not have the details arranged with TD HQ BEFORE you accept your schedule.

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** Part Time Volunteer Benefits **

If you are selected as a Part Time volunteer, you will receive the following benefits:

• Stipend:  If you complete all your shifts, at the end of the 2-hour dismantle shift on Sunday (unless noted otherwise), you will be given all the swag listed below plus a stipend check for an amount depending on your volunteer position.
  • Certified Coach or Combat DM: $200 (part time)
  • Specialized Roles (such as traveling NPCs that also serve as DM): $175 (part time)
  • NPCs (Single Room) and Non-Certified Combat DMs/Coaches: $125 (part time)
  • Puzzle DM or General Volunteer: $100 (part time)
• An EXCLUSIVE Rare token:  Part time volunteers receive a Rare, limited-edition, volunteer-exclusive token (Charm of Spring).
• TD T-Shirt and Swag Bag
• FREE Gen Con badge (will be distributed after Wednesday night training)

** Part Time Volunteer Commitment **

If you are a Part Time volunteer, you are required to help out during these hours at Gen Con 2023:

• Wednesday (August 2^nd):  You will have an All-Hands Meeting and Training on Wednesday evening.  This shift is mandatory.  If you have work or travel issues that will impact your attendance, PLEASE let us know BEFORE accepting your schedule so we can see if we can accommodate the issue.
• Thursday, Friday, and Saturday (August 3^rd - August 5^th):  You will work two of the three days of the event.  Each shift is approximately 8 hours with multiple breaks.  
• Sunday (August 6^th):  You will work 2 hours of dismantle on Sunday.  We dismantle the event and pack up the materials.  At the end of this shift, you will receive your stipend check and swag mentioned above, provided you have fulfilled your volunteer commitment.

You must be available at all the times listed above to be eligible for Part Time status.  Please do NOT make travel arrangements outside of this schedule unless you have prearranged an alternative schedule with TD HQ.  We cannot guarantee hotel accommodations if you do not have the details arranged with TD HQ BEFORE you accept your schedule.

====================================================================

** Local Install and Dismantle Benefits **

• Stipend:  If you complete all your shifts, at the end of the dismantle shift on Sunday (unless noted otherwise), you will be given all the swag listed below plus a stipend check for $300.
• An EXCLUSIVE Ultra Rare token:  Local Install & Dismantle volunteers receive an Ultra Rare, limited-edition, volunteer-exclusive token (Charm of Summer).
• TD T-Shirt and Swag Bag
• FREE Gen Con badge (will be distributed after completion of Wednesday shift)

** Local Install and Dismantle Commitment **

• Monday and Tuesday (July 31^st and August 1^st):  Install shift from Noon – 8:00 PM, with one hour meal break (TD does not provide food and/or beverage).
• Wednesday (August 2^nd):  Install shift from  9:00 AM – 5:00 PM, with one hour meal break (TD does not provide food and/or beverage).
• Sunday (August 6^th):  Work a dismantle shift from 8:30 AM - 5:00 PM, with one hour meal break (TD does not provide food and/or beverage).

You must be available at all the times listed above to be eligible for LIG status.  Please do NOT make travel arrangements outside of this schedule unless you have prearranged an alternative schedule with TD HQ.

====================================================================

** Fill In Volunteer Benefits **

If you are selected as a Fill In volunteer, you will receive the following benefits:

• If you complete your shift, you will be able to pick up a True Dungeon Volunteer t-shirt and swag bag on Sunday (August 6^th) from 10:00 am - 4:00 pm.

** Fill In Volunteer Commitment **

If you are a Fill In volunteer, you are required to help out during these hours at Gen Con 2023:

• Wednesday (August 2^nd):  You will have an All-Hands Meeting and Training on Wednesday evening.  This shift is mandatory.  If you have work or travel issues that will impact your attendance, PLEASE let us know BEFORE accepting your schedule so we can see if we can accommodate the issue.
• Thursday, Friday, and Saturday (August 3^rd - August 5^th):  You will work ONE of the three days of the event.  The shift is approximately 8 hours with multiple breaks.  

IMPORTANT: You must be available for all the times listed above to be eligible for fill-in status.  Please make sure you review the dates and requirements carefully before completing your application.  Exceptions cannot be made!

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ANYONE interested in volunteering must fill out the volunteer application by April 30^th, 2023. All volunteers MUST fill out all the applicable fields. This information will be kept secure, and it will be used to select and schedule all volunteers. While we will accept applications AFTER 4/30/23, scheduling will begin 5/1/2023.  Apply before that date in order to have the best chance at getting the volunteer role you prefer.

You will be contacted by May 15^th, 2023 (before Gen Con events go on sale) by the True Dungeon Volunteer Coordinator to confirm your duties at Gen Con. Please contact volunteer@truedungeon.com if you have any questions.

 

Thank you for your interest in volunteering for True Dungeon!

PLEASE READ THIS DOCUMENT THOROUGHLY BEFORE APPLYING!

 

By submitting your application, you agree that you have read this Benefits & Responsibilities document in its entirety and are aware of all requirements you agree to meet.

 

Virtual True Dungeon – Cravenmoor: Order of the Dawn

March 27^th – March 29^th, 2026

 

Virtual TD events are run with a combination of remote volunteers and on-site volunteers at our workshop and office in Carbondale, Illinois. Please consider carefully whether or not you are willing to travel to Carbondale and indicate this preference in your application.

 

Approximate event start times for Order of the Dawn are listed below. Each individual volunteer’s schedule will depend on the position for which they are selected. For example, an NPC in Room 2 will have an earlier start time than someone in an Epilogue role.

Friday, February 27^th – 5:00pm to 9:00pm Dungeon (Central) Time

Saturday, February 28^th – 10:00am to 7:00pm Dungeon (Central) Time

Sunday, March 1^st – 10:00am to 7:00pm Dungeon (Central) Time

 

FULL TIME

Full Time volunteers all work a full shift each day of the event. Additionally, there are two pre-event preparation and training sessions. The Adventure Playtest is open to all volunteers but is required for Virtual DMs and NPCs. The DM Tech Check is closed to everyone but DMs and DMs-in-Training, who are required to attend.

Please refer to this table for requirements by role:

ROLE	LOCATION	PLAYTEST	TECH CHECK	FRI	SAT	SUN
Virtual DM	Remote	Required	Required	Full Shift	Full Shift	Full Shift
NPC	On-Site	Required	n/a	Full Shift	Full Shift	Full Shift
Player Coach	Remote	Optional	n/a	Full Shift	Full Shift	Full Shift
Admin (Innkeeper & Epilogue)	Remote	Optional	n/a	Full Shift	Full Shift	Full Shift
Golem	On-Site	Optional	n/a	Full Shift	Full Shift	Full Shift
DM-in-Training	Remote	Required	Required	Full Shift	Full Shift	Full Shift
Admin-in-Training	Remote	Optional	n/a	Full Shift	Full Shift	Full Shift

 

The Adventure Playtest typically takes place about ten days before the event, but the date is variable. Playtest details will be communicated to volunteers via email from volunteer@truedungeon.com.

The DM Tech Check takes place the night before the event starts (Thursday, March 27^th, 2026) at 5:30pm Dungeon (Central) Time.

Upon successful completion of their scheduled shifts, Full Time volunteers will receive the following benefits:

• Stipend – Payable via check, Venmo, or a Funds Credit towards a future online token order. Stipends vary by role. For this event Full Time stipends are:
  • Virtual DM - $500
  • NPC - $450
  • Player Coach - $400
  • Admin (Innkeeper or Epilogue) - $350
  • Golem - $450
  • DM- and Admin-in-Training - $300
• Volunteer Exclusive Ultra-Rare token (Charm of Banewatch) OR 2x Volunteer Exclusive Rare tokens (Belt of Biting)
• Survivor pins from the event
• XP card from the event
• Participation token from the event
• 20 random treasure draws

 

PART TIME

Part Time volunteers work one or two days during the event. Part time Virtual DMs are still required to attend both the Adventure Playtest and Tech Check as mentioned in the Full Time details above. Refer to the table below for Part Time requirements by role:

ROLE	LOCATION	PLAYTEST	TECH CHECK	EVENT DAYS
Virtual DM	Remote	Required	Required	Work 1 or 2 of the 3 event shifts
NPC	On-Site	Required	n/a	Work 1 or 2 of the 3 event shifts
Player Coach	Remote	Optional	n/a	Work 1 or 2 of the 3 event shifts
Admin (Innkeeper & Epilogue)	Remote	Optional	n/a	Work 1 or 2 of the 3 event shifts
Golem	On-Site	Optional	n/a	Work 1 or 2 of the 3 event shifts
DM-in-Training	UNAVAILABLE FOR PART TIME – DMs must be trained Full Time
Admin-in-Training	Remote	Optional	n/a	Work 1 or 2 of the 3 event shifts

 

The Adventure Playtest typically takes place about ten days before the event, but the date is variable. Playtest details will be communicated to volunteers via email from volunteer@truedungeon.com.

The DM Tech Check takes place the night before the event starts (Thursday, February 26^th, 2026) at 5:30pm Dungeon (Central) Time.

Upon successful completion of their scheduled shifts, Full Time volunteers will receive the following benefits:

• Stipend – Payable via check, Venmo, or a Funds Credit towards a future online token order. Stipends vary by role. Part Time stipends differ depending on this shifts worked as some days have shorter shifts than others. Refer to the table below for this event’s Part Time stipends by role:

ROLE	FRIDAY	SATURDAY	SUNDAY
Virtual DM	$100	$200	$200
NPC	$90	$180	$180
Player Coach	$80	$160	$160
Admin (Innkeeper & Epilogue)	$70	$140	$140
Golem	$90	$180	$180
Admin-in-Training	$60	$120	$120

• Volunteer Exclusive Rare Token (Belt of Biting)
• Survivor pins from the event
• XP card from the event
• Participation token from the event
• 20 random treasure draws

 

MULTI-EVENT VOLUNTEERING PICK-YOUR-PURPLE BONUS

Volunteers who work multiple events are eligible for a bonus Ultra Rare token of their choice from the 2025 and 2026 Standard Pack Ultra Rare tokens. In order to earn this PYP, volunteers must successfully complete either 3 events as a Full Time volunteer, 9 total Part Time event shifts, or some combination of the two. Both Virtual and In-Person events are counted towards this.

TD HQ tracks volunteer shifts for this PYP bonus. You may inquire about your PYP status at any time by emailing volunteer@truedungeon.com.

Here are three examples of volunteers earning their PYP:

• Joe T. Vol works as a Full Time VDM for the January VTD, a Full Time Player Coach for the March VTD, and then volunteers Full Time as a Combat DM at Gen Con. After Gen Con he picks a Charm of Fickle Fate as his bonus token.
• Anna May Vol is unable to work Full Time around her other responsibilities. So, she works 1 shift for the January VTD, 2 shifts for the February VTD, 2 shifts for the March VTD, 2 shifts during Gen Con, and 2 shifts during Gamehole Con. After Gamehole Con she chooses to add a Bead of Greed to her collection.
• K.T. Vol has a chaotic schedule and has to work a combination of Part Time and Full Time for various events. They DM Full Time for the February VTD, work two shifts in Epilogue for the March VTD, work full time as an NPC at Ring Con, and then work a single shift as Innkeeper at Gamehole Con. After Gamehole Con they ask for a Belt of the Hunter for their Ranger build.

 

A NOTE ABOUT IN-TRAINING ROLES

Training remotely is a tricky process, and we try to give all of our volunteer trainees the best chance to succeed that we can. Admins-in-Training will learn both the Innkeeper and Epilogue roles. Our usual process is to go through the process and then have the trainee work with the players in a supervised environment during the event. Both of these jobs are fairly simple to train and can be done Part Time if needed.

Virtual DMs must be trained Full Time during an event weekend. After attending both the Adventure Playtest and DM Tech Check they spend their Friday shift getting programs installed and then getting familiar with all the different tools. They will spend the rest of the weekend observing other VDMs and working one-on-one with one of our experienced VDMs to make sure they understand the VTD DMing process. On Sunday, if both the trainee and the VDM they’ve been working with feel comfortable, they will DM for players in a supervised setting. Virtual DMs must go through an event as a VDM-in-Training before they can do an event as a VDM without supervision.

Player Coaches are one of our least-needed roles in VTD. They are trained individually on an as-needed basis.

PLEASE READ THIS DOCUMENT THOROUGHLY BEFORE APPLYING!

 

By submitting your application, you agree that you have read this Benefits & Responsibilities document in its entirety and are aware of all requirements you agree to meet.

 

Patron Exclusive Virtual True Dungeon – Cravenmoor: Scarlet Moon Masquerade

April 25^th, 2026

 

Virtual TD events are run with a combination of remote volunteers and on-site volunteers at our workshop and office in Carbondale, Illinois. Please consider carefully whether or not you are willing to travel to Carbondale and indicate this preference in your application.

 

Approximate event start times for Scarlet Moon Masquerade are listed below. Each individual volunteer’s schedule will depend on the position for which they are selected. For example, an NPC in Room 2 will have an earlier start time than someone in an Epilogue role.

Saturday, April 25^th – 12:00pm to 5:30pm Dungeon (Central) Time

 

As this is a special event, there is only one level of commitment available to Volunteers.

 

All Volunteers for Scarlet Moon Masquerade are expected to work the full event on Saturday, April 25^th.

 

This exclusive event has much smaller volunteer needs than our usual VTD offerings. We only need 5 VDMs, 2 Coaches, an Innkeeper, and an Epilogue person. The one NPC we will be using has been pre-arranged, and our Golems will be TD HQ staff. If we have need for Golems beyond staff, we will be reaching out personally rather than looking through applications to fill the role(s). Please refer to this table for requirements by role:

ROLE	LOCATION	PLAYTEST	TECH CHECK
Virtual DM	Remote	Required	Required
NPC	On-Site	Required	n/a
Player Coach, Innkeeper, Epilogue	Remote	Optional	n/a
Golem, Bluehand	On-Site	Optional	n/a

 

The Adventure Playtest typically takes place about ten days before the event, but the date is variable. Our preliminary date is Monday, March 30, 2026. Exact playtest details will be communicated to volunteers via email from volunteer@truedungeon.com closer to that date.

The DM Tech Check takes place the morning of the event (Saturday, April 25^th, 2026) at 10:30am Dungeon (Central) Time.

Upon successful completion of their scheduled shifts, Full Time volunteers will receive the following benefits:

• Stipend – Payable via check, Venmo, or a Funds Credit towards a future online token order. Stipends vary by role. For this event Full Time stipends are:
  • Virtual DM - $75 per run completed. Most VDMs will complete two runs. It is possible one or two may complete 3 runs if we need to add additional time slots for patrons.
  • NPC - $150 on site local
  • Player Coach, Innkeeper, Epilogue, Bluehand - $100
• Volunteer Exclusive Ultra-Rare token (Ioun Stone of the Champion) OR 2x Volunteer Exclusive Rare tokens (Ioun Stone of the Hero)
• Survivor pins from the event
• XP card from the event
• Participation token from the event
• 40 random treasure draws

 

Because of its limited nature, this event DOES NOT count towards the multi-event volunteer bonus.

PLEASE READ THIS DOCUMENT THOROUGHLY BEFORE APPLYING!

 

By submitting your application, you agree that you have read this Benefits & Responsibilities document in its entirety and are aware of all requirements you agree to meet.

 

In-Person True Dungeon – Ring Con

May 29^th – 30^th, 2026

 

Ring Con is a specialty event hosted by True Dungeon in Marion, Illinois. For now, we are only accepting Full Time and Local Install applications.

 

Approximate volunteer shifts for Ring Con are listed below. These times are based on event ticket start times and are not the only times volunteers will be needed. Each individual volunteer’s schedule will depend on the position for which they are selected. For example, an Innkeeper may start at noon and be done by 8:00pm, but an Epilogue volunteer in the same dungeon will start and end two hours later.

DATE	LOCAL INSTALL	FULL TIME
Tuesday, May 26th	8:00am – 5:00pm	n/a
Wednesday, May 27th	8:00am – 5:00pm	n/a
Thursday, May 28th	8:00am – 5:00pm	8:00am – 5:00pm
Friday, May 29th	n/a	12:00pm – 9:00pm
Saturday, May 30th	n/a	11:00am – 8:30pm
Sunday, May 31st	8:00am – 5:00pm	9:00am – 1:00pm

 

Make sure you are available for ALL TIMES for your preferred commitment level listed in the table above before completing your application.

 

FULL TIME

Full Time volunteers all work an Install & Training shift on Thursday, a full shift each day of the event (Friday & Saturday), and a four-hour Dismantle shift on Sunday.

Full Time volunteers are expected to attend all scheduled shifts in order to earn their stipend and swag.

Full Time volunteers are eligible for a spot in a True Dungeon provided hotel room in a hotel near the event location. There are no connected hotels. Standard hotel details are as follows:

• Check-in on Wednesday, May 27^th
• Check-out on Sunday, May 31^st
• Rooms booked with two double beds
• 4 volunteers MAX per room. We will not crowd rooms.
• NO OVERNIGHT GUESTS. Only the volunteers TD puts on the reservation should be staying in these rooms.
• TD covers room and tax costs. One volunteer in each room must put down a card for incidentals.

Upon successful completion of their scheduled shifts, Full Time volunteers will receive the following benefits:

• Stipend – Payable via check, Venmo, or a Funds Credit towards a future online token order. Stipends vary by role. For this event Full Time stipends are:
  • Coach or Combat DM – $500
  • Specialized Roles (NPC/DMs, Traveling NPCs, etc.) – $450
  • Single Room NPCs (i.e. Combat NPCs, Puzzle NPCs that do not DM) – $350
  • General Volunteer (Admin, Bluehand, Epilogue, Puzzle DM, etc.) – $300
• YOUR CHOICE of one of our Full Time Volunteer Exclusive token options:
  • 1x Ultra-Rare Charm of Banewatch 
  • 1x Ultra-Rare Ioun Stone of the Champion
  • 2x Rare Ioun Stone of the Hero
  • 2x Rare Belt of Biting

 

LOCAL INSTALL & DISMANTLE

Local Install volunteers work three days of install (Tuesday, Wednesday, & Thursday) and one day of dismantle (Sunday). Our spots for Local Install volunteers are extremely limited. Priority will go to experienced install vols who are familiar with our team’s build process.

Local Install volunteers ARE NOT eligible for a spot in a TD-provided hotel room. If traveling from out of town, Local Install vols are responsible for finding their own accommodations.

Upon successful completion of their scheduled shifts, Local Install volunteers will receive the following benefits:

• Stipend – Payable via check, Venmo, or a Funds Credit towards a future online token order. Local Install volunteers for Ring Con will earn $400.
• YOUR CHOICE of one of our Full Time Volunteer Exclusive token options:
  • 1x Ultra-Rare Charm of Banewatch 
  • 1x Ultra-Rare Ioun Stone of the Champion
  • 2x Rare Ioun Stone of the Hero
  • 2x Rare Belt of Biting

 

 

FILL-IN

As of January 29, 2026, we are opening up a Fill-In Volunteer option. Fill-In volunteers are those who cannot work a full shift but wish to contribute some volunteer hours. We are grateful to all of you who reached out to ask if you could contribute some of your Ring Con time to helping out.

Fill-In volunteers are expected to attend all scheduled shifts in order to earn their stipend and swag. If volunteering as a Fill-In, please leave a detailed list of your availability in the Additional Information section of the applications.

Fill-In volunteers are not eligible for a spot in a TD-provided hotel room.

Upon successful completion of their scheduled shifts, Full Time volunteers will receive the following benefits:

• Stipend – Payable via check, Venmo, or a Funds Credit towards a future online token order. Stipends vary by role and number of hours worked. Each stipend will be calculated individually.
• YOUR CHOICE of one of our Part Time Volunteer Exclusive token options:
  • 1x Rare Ioun Stone of the Hero
  • 1x Rare Belt of Biting

 

MULTI-EVENT VOLUNTEERING PICK-YOUR-PURPLE BONUS

Volunteers who work multiple events are eligible for a bonus Ultra Rare token of their choice from the 2025 and 2026 Standard Pack Ultra Rare tokens. In order to earn this PYP, volunteers must successfully complete either 3 events as a Full Time volunteer, 9 total Part Time event shifts, or some combination of the two. Both Virtual and In-Person events are counted towards this.

TD HQ tracks volunteer shifts for this PYP bonus. You may inquire about your PYP status at any time by emailing volunteer@truedungeon.com.

Here are three examples of volunteers earning their PYP:

• Joe T. Vol works as a Full Time Combat DM for Ring Con, a Full Time Player Coach at Gen Con, and a Full Time Combat DM at Gamehole Con. After Gamehole Con he picks a Charm of Fickle Fate as his bonus token.
• Anna May Vol is unable to work Full Time around her other responsibilities. So, she works 1 shift for the January VTD, 2 shifts for the February VTD, 2 shifts for the March VTD, 2 shifts during Gen Con, and 2 shifts during Gamehole Con. After Gamehole Con she chooses to add a Bead of Greed to her collection.
• K.T. Vol has a chaotic schedule and has to work a combination of Part Time and Full Time for various events. They DM Full Time for the February VTD, work two shifts in Epilogue for the March VTD, work full time as an NPC at Ring Con, and then work a single shift as Innkeeper at Gamehole Con. After Gamehole Con they ask for a Belt of the Hunter for their Ranger build.

PLEASE READ THIS DOCUMENT THOROUGHLY BEFORE APPLYING!

 

By submitting your application, you agree that you have read this Benefits & Responsibilities document in its entirety and are aware of all requirements you agree to meet.

 

In-Person True Dungeon – Gen Con

July 30^th – August 2^nd, 2026

Indianapolis, IN

 

Volunteer as a Full Time Event or Local Install & Dismantle volunteer by March 15, 2026, and receive a bonus Ultra Rare PYP token with your swag! Details at the bottom of this document.

 

Gen Con, known as “the best four days in gaming,” is an annual gaming convention that takes place in Indianapolis, Indiana. This convention has the largest in-person True Dungeon presence of any event in the calendar year. This means that we need more volunteers for Gen Con than we do for any other event.

The table below lists the different commitment levels of volunteering at Gen Con.

VOLUNTEER COMMITMENT LEVELS
Local Install & Dismantle Team	8-hour install on Monday, Tuesday, & Wednesday, and an 8-hour dismantle shift on Sunday
Full Time Event	Wednesday All-Hands & Training, approx. 8-hour dungeon shifts on Thursday, Friday, and Saturday, 4-hour dismantle shift on Sunday
Part Time Event	Wednesday All-Hands & Training, approx. 8-hour dungeon shifts on 2 days (Thursday, Friday, or Saturday), 2-hour dismantle shift on Sunday
Fill-In Event	Wednesday All-Hands & Training, the equivalent of 1 8-hour shift during the event (limited)
Teardown	8-hour dismantle shift on Sunday (limited)

 

Approximate shifts for the various volunteer commitment levels at Gen Con are listed in the table below. These times are based on event ticket start times and are not the only times volunteers will be needed. Each individual volunteer’s schedule will depend on the position for which they are selected. For example, an Innkeeper may start at noon and be done by 8:00pm, but an Epilogue volunteer in the same dungeon will start and end two hours later.

DATE	LOCAL INSTALL	EVENT DAY SHIFT	EVENT NIGHT SHIFT
Monday, July 27th	8:00am – 5:00pm	n/a	n/a
Tuesday, July 28th	8:00am – 5:00pm	n/a	n/a
Wednesday, July 29th	8:00am – 5:00pm	5:00pm – 10:00pm	5:00pm – 10:00pm
Thursday, July 30th	n/a	8:00am – 4:15pm	4:00pm – 12:15am
Friday, July 31st	n/a	8:00am – 4:15pm	4:00pm – 12:15am
Saturday, August 1st	n/a	8:00am – 4:15pm	4:00pm – 12:15am
Sunday, August 2nd	8:00am – 5:00pm	2-4 hours in AM	2-4 hours in AM

 

Make sure you are available for ALL TIMES listed in the table above before completing your application.

See more detailed information about the expectations for our volunteer roles on the Volunteer Positions page.

 

LOCAL INSTALL & DISMANTLE

Local Install volunteers work three days of install (Monday, Tuesday, & Wednesday) and one day of dismantle (Sunday). While we are happy to take on new LID volunteers, priority selection will go to experienced install vols who are familiar with our team’s build process.

HOTEL

Local Install volunteers ARE NOT eligible for a spot in a TD-provided hotel room. If traveling from out of town, Local Install vols are responsible for finding their own accommodations.

CONVENTION BADGE

Local Install & Dismantle volunteers are eligible to receive a full weekend badge for Gen Con provided by True Dungeon. Badges are distributed upon completion of the Wednesday Install Shift. If Install runs late, Local Install volunteers may be asked to wait until Event vols have been dismissed to their Wednesday night training before badges are distributed in order to streamline the process.

You must have your badge on your person while volunteering for the Sunday dismantle shift.

STIPENDS & SWAG

Upon successful completion of their scheduled shifts, Local Install volunteers will receive the following benefits:

• Stipend – Payable via check, Venmo, or a Funds Credit towards a future online token order. Local Install volunteers will earn $400.
• YOUR CHOICE of one of our Full Time Volunteer Exclusive token options:
  • 1x Ultra-Rare Charm of Banewatch 
  • 1x Ultra-Rare Ioun Stone of the Champion
  • 2x Rare Ioun Stone of the Hero
  • 2x Rare Belt of Biting

 

FULL TIME EVENT

Full Time volunteers agree to the All-Hands Meeting & Training on Wednesday evening, a full shift each day of the event (Thursday, Friday, Saturday), and a four-hour Dismantle shift on Sunday.

Full Time volunteers are expected to attend all scheduled shifts in order to earn their stipend and swag.

HOTEL

Full Time volunteers are eligible for a spot in a True Dungeon provided hotel room in a downtown hotel near the Lucas Oil Stadium. Standard hotel details are as follows:

• Check-in on Wednesday, July 29^th
• Check-out on Sunday, August 2^nd  
• Rooms booked with two double beds. If rooms are available with two doubles and a pull-out sofa we will try to book as many of those as possible.
• 4 volunteers per room. We will not crowd rooms, but will allow an increase to 5 volunteers by request in rooms with a pull-out sofa.
• NO OVERNIGHT GUESTS. Only the volunteers TD puts on the reservation should be staying in these rooms overnight.
• TD covers room and tax costs. One volunteer in each room must put down a card for incidentals at check-in. Parking is NOT included.

Additional hotel nights may be available for necessary travel accommodations. These additional nights are limited and must be arranged with TD HQ as early as possible. The deadline to arrange additional hotel nights is June 1, 2026. If you need additional hotel nights, please email volunteer@truedungeon.com to discuss the issue in addition to mentioning it in the Additional Information section of your application.

CONVENTION BADGE

Full Time Event volunteers are eligible to receive a full weekend badge for Gen Con provided by True Dungeon. Badges are distributed after the Wednesday All-Hands Meeting & Training. You must have your badge on your person at all times while volunteering.

STIPENDS & SWAG

Upon successful completion of their scheduled shifts, Full Time volunteers will receive the following benefits:

• Stipend – Payable via check, Venmo, or a Funds Credit towards a future online token order. Stipends vary by role. For this event Full Time stipends are:
  • Coach or Combat DM – $500
  • Specialized Roles (NPC/DMs, Traveling NPCs, etc.) – $450
  • Single Room NPCs (i.e. Combat NPCs, Puzzle NPCs that do not DM) – $350
  • General Volunteer (Admin, Apprentice or Puzzle DM, Bluehand, Epilogue, etc.) – $300
• YOUR CHOICE of one of our Full Time Volunteer Exclusive token options:
  • 1x Ultra-Rare Charm of Banewatch 
  • 1x Ultra-Rare Ioun Stone of the Champion
  • 2x Rare Ioun Stone of the Hero
  • 2x Rare Belt of Biting
• Volunteer T-shirt – These are ordered based on the size indicated in your tdvols.com profile. Please make sure your shirt size is correct on your profile as we cannot guarantee we will have enough extra to change sizes on site. The deadline for changes to t-shirt sizes in tdvols.com is June 1, 2026.

 

PART TIME EVENT

Part Time Event volunteers agree to the All-Hands Meeting & Training on Wednesday evening, a full shift on two out of three days of the event (Thursday, Friday, Saturday), and a two-hour Dismantle shift on Sunday.

HOTEL

Part Time volunteers ARE NOT eligible for a spot in a TD-provided hotel room. If traveling from out of town, Part Time vols are responsible for finding their own accommodations.

CONVENTION BADGE

Part Time Event volunteers are eligible to receive a full weekend badge for Gen Con provided by True Dungeon. Badges are distributed after the Wednesday All-Hands Meeting & Training. You must have your badge on your person at all times while volunteering.

STIPENDS & SWAG

Upon successful completion of their scheduled shifts, Part Time Event volunteers will receive the following benefits:

• Stipend – Payable via check, Venmo, or a Funds Credit towards a future online token order. Stipends vary by role. For this event Full Time stipends are:
  • Coach or Combat DM – $250
  • Specialized Roles (NPC/DMs, Traveling NPCs, etc.) – $225
  • Single Room NPCs (i.e. Combat NPCs, Puzzle NPCs that do not DM) – $175
  • General Volunteer (Admin, Apprentice or Puzzle DM, Bluehand, Epilogue, etc.) – $150
• YOUR CHOICE of one of our Part Time Volunteer Exclusive token options:
  • 1x Rare Ioun Stone of the Hero
  • 1x Rare Belt of Biting

 

FILL-IN EVENT

Fill-In Event volunteers agree to the All-Hands Meeting & Training on Wednesday evening, and a minimum of 8 hours to be worked throughout the convention weekend.

Some Fill-In Event volunteer schedules can be very flexible. Backstage, administrative, and some Coaching roles are able to be split up into very short time frames. However, in-dungeon roles like DMs and NPCs can only be assigned to Fill-In Event volunteers who can perform a full shift.  

HOTEL

Fill-In Event volunteers ARE NOT eligible for a spot in a TD-provided hotel room. If traveling from out of town, Fill-In Event vols are responsible for finding their own accommodations.

CONVENTION BADGE

Fill-In Event volunteers ARE NOT eligible for a TD-provided convention badge. If volunteering as a Fill-In, you are expected to arrange your own convention badge that covers the day(s) for which you are volunteering.

If you do not have your convention badge when you arrive for your shift, you will not be allowed to volunteer.

STIPENDS & SWAG

Upon successful completion of their scheduled shift(s), Fill-In Event volunteers will receive the following benefits:

• Stipend – Payable via check, Venmo, or a Funds Credit towards a future online token order. All Fill-In Event volunteers receive a flat rate stipend of $100 regardless of role.
• YOUR CHOICE of one of our Part Time Volunteer Exclusive token options:
  • 1x Rare Ioun Stone of the Hero
  • 1x Rare Belt of Biting

 

EARLY APPLICATION PICK-YOUR-PURPLE BONUS

Volunteers who apply as a Full Time Event or Local Install & Dismantle volunteer by March 15, 2026, and get accepted will receive a bonus Ultra Rare token of their choice from the 2025 and 2026 Standard Pack Ultra Rare tokens. A survey will be sent out prior to the convention to all eligible volunteers asking them to select their token so we can have an accurate count of tokens at the convention. Volunteers who fail to fill out the survey may have to wait for their tokens to be mailed to their home address after the convention.

 

MULTI-EVENT VOLUNTEERING PICK-YOUR-PURPLE BONUS

Volunteers who work multiple events are eligible for a bonus Ultra Rare token of their choice from the 2025 and 2026 Standard Pack Ultra Rare tokens. In order to earn this PYP, volunteers must successfully complete either 3 events as a Full Time volunteer, 9 total Part Time event shifts, or some combination of the two. Both Virtual and In-Person events are counted towards this.

TD HQ tracks volunteer shifts for this PYP bonus. You may inquire about your PYP status at any time by emailing volunteer@truedungeon.com.

Here are three examples of volunteers earning their PYP:

• Joe T. Vol works as a Full Time Combat DM for Ring Con, a Full Time Player Coach at Gen Con, and a Full Time Combat DM at Gamehole Con. After Gamehole Con he picks a Charm of Fickle Fate as his bonus token.
• Anna May Vol is unable to work Full Time around her other responsibilities. So, she works 1 shift for the January VTD, 2 shifts for the February VTD, 2 shifts for the March VTD, 2 shifts during Gen Con, and 2 shifts during Gamehole Con. After Gamehole Con she chooses to add a Bead of Greed to her collection.
• K.T. Vol has a chaotic schedule and has to work a combination of Part Time and Full Time for various events. They DM Full Time for the February VTD, work two shifts in Epilogue for the March VTD, work full time as an NPC at Ring Con, and then work a single shift as Innkeeper at Gamehole Con. After Gamehole Con they ask for a Belt of the Hunter for their Ranger build.

 

GEN CON BADGE REGISTRATION NOTES

Every year we are flooded with emails asking about badges from the moment that volunteers are first accepted for Gen Con. In an attempt to reduce the questions, we have elected to include badge information here so volunteers know what to expect before they apply.

Gen Con scheduling can be a bit of a moving target. As such, we wait as long as we can before starting to order badges to reduce the number of changes that have to be made as people drop out or shift commitment options. Our first bulk badge order will be made on Friday, May 8, 2026. We will only be ordering badges for eligible volunteers whose schedules are CONFIRMED in tdvols.com and whose volunteer waivers are SIGNED.

Gen Con event registration begins at 12:00pm EST on Sunday, May 17, 2026. In order to guarantee that we will have your badge ordered and in your Gen Con account by that time you will need to confirm your schedule by no later than 8:00pm EST on Friday, May 15, 2026. This is to give us enough time to order your badge and troubleshoot any issues that may arise. Failure to confirm your schedule before this deadline means you may not get your badge until after event registration opens.

After our initial bulk badge order on Friday, May 8, we will do additional bulk badge orders throughout the week that follows to catch everyone who gets their schedule confirmed and their waiver signed by the May 15th deadline.  

If you do not need a TD-provided badge, please let us know before May 8^th so we do not order you an additional badge.

If you have a badge that needs to be refunded/replaced with a TD-provided badge, please reach out to us at volunteer@truedungeon.com so we can work with you to resolve the issue.

 

PLEASE NOTE: Gen Con is our largest event of the year. We need as many volunteers as possible in order to make this work, but we need volunteers who are committed to creating an awesome event for our players. Even easy roles in True Dungeon require hard work. If you are looking for a way to get into Gen Con for free with minimal effort, True Dungeon is not the volunteer opportunity for you.